Bd99f's Privacy Policy —
Your Information Fully Secured

Welcome to bd99f. This Privacy Policy explains how we handle the information you share with us when using our platform — and the care we take in doing so. It applies whenever you access bd99f through our website, mobile app, or any other digital channel.

This privacy policy has been prepared in accordance with international data protection standards and applicable laws in Bangladesh. We believe user trust is our greatest asset — which is why we never compromise on data security.

By creating an account on bd99f, you are considered to have read and accepted this Privacy Policy. Please take a moment to read through it carefully.

Bd99f only collects information that is genuinely necessary to provide our services. We never ask for data that is excessive or irrelevant. Below is a breakdown of the information we collect, organized by category:

• Full name (as per national ID)
• Date of Birth (for age verification)
• National ID number or passport number
• Current Address
• Photo (selfie taken during KYC verification)

• Mobile Number (for OTP verification)
• Email Address
• Preferred contact method

• Mobile Banking Number (bKash/Nagad/Rocket)
• Transaction History & Amount
• Deposit and withdrawal records

• Betting history and preferred games or sports
• Login time, device, and location
• IP address and browser information
• Records of conversations with our support team

Bd99f collects information through several methods. Every approach is fully transparent and based on user consent.

Bd99f uses your information solely for specific, legitimate purposes. Each purpose is clearly outlined below — nothing is hidden.

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To run betting and gaming services without interruption.
• To manage promotions and bonus offers.

• To verify identity through KYC and prevent money laundering.
• To detect and prevent fraud such as match fixing or bonus abuse.
• To comply with regulations set by government and regulatory authorities in Bangladesh.
• To comply with court orders or other legal processes.

• To provide personalized betting recommendations tailored to your preferences.
• To analyze and improve platform performance.
• To send you promotions and offers relevant to you.
• To improve our customer support standards.

Bd99f shares your personal information with third parties only in very limited circumstances and for specific purposes. Your data is protected in every case.

• Payment Processors: With payment gateways such as bKash, Nagad, and Rocket — solely to complete transactions. They operate under their own privacy policies.
• KYC Verification Services: For identity verification purposes — this information is stored with the highest level of security.
• Law enforcement agencies: When required by a court order or government investigation — bd99f is legally obligated in such cases.
• Technology Service Providers: Cloud hosting or cybersecurity companies — all operating under strict confidentiality agreements.

• Marketing companies or advertisers.
• With other betting or gaming platforms.
• With social media platforms or data brokers.
• With your family or acquaintances — even at their request.

Bd99f's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. Disabling these will prevent you from using the platform.
• Performance Cookies: For measuring page load speed, identifying errors, and assessing platform performance.
• Functionality Cookies: For your language preferences, theme settings, and personalized experience.
• Analytics Cookies: Used to understand user behavior and improve our services — these can be disabled.

Bd99f does not use third-party advertising cookies. All tracking stays entirely within our own infrastructure and is used solely to improve the quality of our services.

Bd99f uses industry-leading security technology to keep your data safe. Our servers are monitored around the clock, and any unauthorized access attempt is blocked immediately.

• All stored data is protected with AES-256 encryption.
• All data transfers are encrypted via SSL/TLS protocol.
• Two-factor authentication (2FA) is enabled.
• Regular security audits and penetration testing.
• Strict access controls — only authorized personnel can view specific data.

• While your account is active: All data is fully retained.
• After account closure: Financial records are retained for up to 5 years as required by law.
• KYC Documents: May be retained for up to 7 years after account closure to meet regulatory requirements.
• Support Chat: Up to 2 years after the issue is resolved.

You have full control over your data on the bd99f platform. Every right listed below can be exercised at any time — simply contact our support team.

Bd99f is strictly an adults-only platform. No one under the age of 18 is permitted to register or use the platform.

Age verification is mandatory as part of our KYC process. Every user's age is confirmed via national ID or passport. If you are aware of any underage account, please support@bd99f.comto let us know.

Bd99f reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via email or an in-platform notification — at least 30 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated policy. For significant changes, we may seek your explicit consent directly.

• Email: support@bd99f.com — typically responds within 24 hours.
• Live Chat: Live chat on the platform — Bangla-speaking support available 24/7.
• Account Settings: You can view, correct, or request deletion of your data directly from your account.